Their customer service is poor
Too many people contacted me that live hours or states away despite the 30 mile radius I set. Their customer service is poor. No one called or emailed back when I expressed my concerns. They’ll take your money up front fro 3 months with no refunds possible, even after you are given a poor quality service. Don’t do it!
Finally gave up
The platform is inferior and feels very dated. On the app, the photos are cropped so you cannot see faces. There is no method for sorting, deleting matches. When you click on likes, the profile photo has no functionality so it’s impossible to see who liked you without looking that person up on the list of matches. Overall, a very frustrating experience – i do not have the patience to deal with it. I called the customer support number to try to get a refund and was on hold for 40 minutes. Finally gave up
They are all fake
Most of the “men” on here are false. I constantly get emails from this site that they are investigating someone or I am in contact and it is always I am not on this site alot send me your phone, number, I am writing for a friend, my membership is up tomorrow. They are all fake. It is a waste of your time and money
What a nightmare.
You can never reach them. You can’t report a sleazebag on their site, and that is ALL you will encounter. Their website states: “go here to report someone,” but will not route you. “Fill out this form” to complain, and no form pops up. I reported them to the FBI! They hook scammers up with victims and you pay $200 to be lied to non-stop. What a nightmare.
This is the worst experience
This is the worst experience I’ve ever had. Expensive no payment plan. Mostly far away from me. Waste of time.
What a complete waste of money!
I barely get to see pictures, either it doesn’t load or I only see tons of people without pictures. Sometimes I have to close and open the app multiple times in order to even get into my messages. It says it’s for people 30 and over, it’s more like 50 and over. What a complete waste of money! DONT WASTE YOUR TIME OR MONEY!
It's the worse dating site
8 out of 10 contacts that contacted me I was informed shortly after that they are scammers with fake profiles. It’s the worse dating site I’ve joined especially after paying for it. The app doesn’t work well either. They need to do proper verification before allow profiles to be seem.
Very hard to contact them
Keep taking money out of my account when it’s set NOT to renew! No contacts in my area. Total waist of time and money. Very hard to contact them. If I do not get a refund I’ll seek legal advice.
IT'S TERRIBLE, DON'T JOIN THIS!
This is a scam which posts fake or disturbing profiles & you have no way of browsing! They only let you see the profiles they select! IT’S TERRIBLE, DON’T JOIN THIS!
I need to get a refund
I have yet to have a match in the same state as where I live and not one of their so called matches will reply to me.When I requested a refund I received a runaround and still don’t have the information I need to get a refund from them.
The worst that ive ever got to experience.
The worst that ive ever got to experience. From people quality, unfriendliness of the app, unfiltered offensive profiles, blank profiles, profiles totally opposite of what you ask or hope for. Question is, everyone’s complaining about the same things, all true, but how can we solve the issue, at least if we lost the money others won’t. Could they be banned? It was the only transaction my CC asked me to confirm this purchase… go figure. Couple of weeks into it n already anxious how could i cancel successfully n erase the profile…who owns this company n what makes their practice legal?
Don't waste your time.
Don’t waste your time. This site is offering up singles that do not even live close to me. This morning I got a match that lived 366 miles away. Most of the matches that how up are in states next to mine. I cancelled.